Privacy Policy
This privacy policy discloses the practice opted by Globalcomway (Globalcomway.com) where maintaining the client’s privacy is the main concern. Your use (the user’s use) and access to this site (Globalcomway; an online tech support company) is subject to following terms & conditions and applicable law.
By submitting your information on our website, e-mail during chat session or via phone, use of our services etc., you (the user) agree and accept fully our terms and conditions.
Information we require to sort out and solve problems you are facing with your computer are:
Personal Information
When you access our site (Globalcomway.com), you may be asked to provide certain personal identifiable information about yourself, such as your name, e-mail id, phone numbers etc. We will treat such information received by you to answer your requests, to advise you good plans, special offers, newsletter, services etc. via mail or phone. We will not disclose, sell, share or rent information received by you in course of accessing our site, use of our services or via chat or phone to our tech experts without your permission or required by law.
Payment Information
If you register to use our services, we may require your credit card information or any other payment information necessary to complete the payment process from your side.Globalcomway may use third party services to process and verify credit cards on our behalf for billing purposes like credit card holder name, credit card number, expiration date, billing address with the credit card processing company. All such details will only be disclosed to the third party only to the extent necessary to complete the payment process.
Computer System Information
We may also ask for information related to your computer in order to provide you service like:
a. Information related to purchase date of your (user) computer
b. Type of computer
c. Computer’s identification number
d. Model of your computer/laptop/net book
e. Existing software and peripherals attached to your computer
f. System and registry data about software &hardware related to installations and configurations
g. Error tracking files etc.
ii) Remote Access -
At event of any problem to your computer, our tech experts may require control and access to your computer remotely so that they can diagnose and correct the problem persisting in it. Such remote access by us requires internet connectivity so that so that without coming to location of your computer, our tech experts can solve the error immediately. Globalcomway technicians are allowed to access your computer remotely only with your consent and not otherwise. Our tech experts are well trained in using the remote access software and we take precautions & steps to limit access to your confidential information stored on computers or networks. We follow our internal policy in this regard and we request you (user) to remain present in front of your computer when it is remotely shared by our tech experts to solve the problems caused in it.
iii) Cookies - To give you better service we may use cookies or similar technologies. Cookies are small files which collects your information like overall experience with site, PC user’s preference, numbers of computers accessing our site etc. We use such information to improve our services day by day. Usage of a cookie is in no way linked to any personal identifiable as we respect and maintain privacy of our clients.
Call Recording - For raising quality of our services and monitoring purposes, Globalcomway reserves the right to record on-line and offline sessions between clients and our tech experts. But, if you (clients) don’t wish such, he can ask the tech experts not to record the call at all; we will respect your wish too. We do not link session record data used for these purposes with personal information served by you to save your privacy and security.
v) Log Files - We may use your IP addresses to administer the site, follow the movement, analyze trends etc.
vi) SECURITY - We take every precaution to protect privacy and security of users. When you submit sensitive information, it is protected by us both on-line and off-line. When our registration form ask users to enter sensitive information (such as credit card number), the information is encrypted and is protected with the best of the encryption software. While on a secure page, such as our registration form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when User is just 'surfing'. We use encryption to protect sensitive information online; we also do everything in our power to protect user-information off-line.
Correction/Updating of Personal Information - If our client’s personally identifiable information changes (such as user zip code etc), he can update his personal information.
At any time when you do not wish to receive our newsletters or promotional emails regarding our products or services, you can revert back with “no further notice” request to us.
Choice/Opt-Out
At any time when you do not wish to receive our newsletters or promotional emails regarding our products or services, you can revert back with “no further notice” request to us.
Your acceptance to the policy
By visiting this Site or receiving Services, you signify your assent to our then current Privacy Policy.
Changes
We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. Your continuous access and use of our site/services will be taken as your acceptance to our terms and conditions without qualifications.
Queries
If you have any question regarding our privacy policy, you mail such queries or inquiries to info@Globalcomway.com or can call directly to our toll free no 1-855-999-1866 anytime round Monday to Friday 9 AM to 6PM PST.
Globalcomway advised you to read our full disclaimer
Information served by us on our website may contain typographical errors or technical inaccuracies. Changes are done from time to time in information’s displayed herein.
You are accountable for complying with the laws which applies to your access of o to our site and you are agree that you will not use any information of our site in any way which violates any law.
We also suggest you to not submit any information you take it as confidential.
